Corporate Office

(619) 255-5860

Email Us

info@monrocapital.com

We honor privacy.

Privacy Policy

Privacy Policy and Terms of Use of Monro Capital Website

Monro Capital, Inc. (“Monro Capital”) is committed to protecting your personal information. If you choose to provide us with personal information, this Privacy Policy describes how we use your personal information, how we use anonymous information, and the Terms of Use of the Monro Capital website.

This website is owned and operated by Monro Capital. Your use of our website establishes your agreement to the following Privacy Policy and Terms of Use. Please do not use this website if you do not agree to our Privacy Policy and all of our Terms of Use. Monro Capital reserves the right at any time to modify, add, and/or delete any portions of this Privacy Policy and/or Terms of Use. Your continued use of our website following any changes to the Privacy Policy and/or Terms of Use establishes your acceptance of those changes.

 

Collection of Anonymous and Personally Identifiable Information and Privacy

By using this website, you agree that without limitation Monro Capital (i) may monitor your use of this website and (ii) may use the results of such monitoring. Generally, data we obtain can be categorized as either anonymous information or personally identifiable information.

  • Anonymous Information is information that cannot be traced back to a specific individual. An example would be tracking how many times our site is visited. Personal information such as your name, email address, or phone number is not collected unless you provide it to us voluntarily. Monro Capital may collect aggregate queries for internal reporting. We may use visitor activity to help us understand website usage and visitor interests.
  • Personally Identifiable Information is information such as your name, email address, mailing address, and telephone number. You always provide this personal information voluntarily.

When a form provides the ability to receive future emails from Monro Capital and you choose to opt-in, you may be added to the relevant email list. You may review and change your information with us at any time by using the link provided in an email we send you. To opt-out from having any email communications from us, please click on the opt-out or unsubscribe link in any message we send you. If an email does not include an opt-out option and you wish to do so, please contact us at info@monrocapital.com.

 

Information Sharing

Monro Capital may share your personal information under the following circumstances:
(i) when we have your consent to share the information;
(ii) when we need to share your information to provide a product or service you have requested;
(iii) when we need to send the information to companies who work on behalf of Monro Capital to provide a product or service to you; or
(iv) when we want to communicate with you regarding updates to our services or properties, or services or products of associated companies.

We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances to protect personal safety, the public, or our websites. Except as stated above, Monro Capital does not disclose, give, sell, or transfer any personal information to third parties. Additionally, Monro Capital may use personal information to contact users in connection with inappropriate use of our website, noncompliance with our Terms of Use, or in connection with a complaint filed about their use of our site. Monro Capital may disclose your personal information to another party, such as law enforcement officials, to comply with legal requirements, court orders, or government requests.

 

Confidential Information / Emails / Security

Information sent through an email message is unsecured and can be seen on computers that transfer data from your computer to Monro Capital and from Monro Capital to your computer. We recommend that you do not email sensitive financial information, confidential personal information, or account details. Should you choose to provide information in this manner, (i) you do so at your own risk and (ii) you authorize Monro Capital to communicate with you through email.

 

Tracking Technology and Cookies

Some parts of Monro Capital’s website may place small data files (“cookies”) in your browser’s file storage area of your computer’s hard drive. A cookie is a small data file that a website may write to your hard drive when you visit the site. A cookie file can contain information such as a user ID, which may be used to track the pages you visit. The only personal information a cookie contains is information you supply. Cookies automatically identify your browser to our server as you communicate with our website. Cookies can store your preferences through a password you select to access a website. Cookies also help us review website traffic patterns and improve our site. Most browsers automatically accept these cookies, but you can change your browser settings to prevent acceptance of cookies. This may prevent you from using some features of our website.

 

Privacy Protection for Children

Monro Capital will never knowingly request personally identifiable information from anyone under the age of 13 without parental consent.

 

Third-Party Sites

Monro Capital’s website may contain links to other sites. We do not share your personal information with those websites, and Monro Capital is not responsible for their privacy policies or practices. You are encouraged to learn about the privacy policies of those companies.

 

SMS Terms of Service

SMS consent is not shared with third parties for marketing purposes.

By becoming a Monro Capital tenant, resident, applicant, or vendor, you will receive SMS messages from Monro Capital for property-related communications. This may include SMS messages for leasing and application updates, maintenance coordination, inspection notices, payment reminders, community announcements, and/or communications between employees. Message frequency varies. Message and data rates may apply. See privacy policy at https://monrocapital.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Residents and Applicants: Leasing updates, property notices, event announcements, payment reminders
  • Vendors: Work order details, scheduling, payment updates
  • Employees: Work-related communication

 

Standard Messaging Disclosures

Message and data rates may apply. Message frequency varies. Standard messaging rates will be charged by your mobile service provider. You can opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message. For assistance, text “HELP” or visit our Privacy Policy and Terms of Service at https://monrocapital.com/privacy-policy/.

 

Questions and Inquiries

If you have any questions or suggestions concerning our website or the use and disclosure of personal information, please email us at info@monrocapital.com.